General Terms and Conditions

Shipping Policy

 Shipping cost is calculated on a "per order," "per item" or "per pound" basis and is based on the shipping option you select. We sometimes offer free shipping for specific shipping options in select categories, or free shipping sitewide.

Cancellation Policy

If you are unable to keep a scheduled appointment, please give 24 hours advance notice, to ensure that you will not be charged for the appointment. If less than 24 hours notice is given and we are unable to fill your time slot, you will be expected to pay for the appointment. Thank-you.

Privacy Policy

We maintain administrative, technical and physical safeguards designed to protect the personal information we collect through our Services against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. Our administrative safeguards include implementing, maintaining, and training employees on company privacy and information security policies and procedures. Our physical and technical safeguards include maintaining physical security policies and standards to protect company systems and data, and a cybersecurity program overseen by our executive leadership team.

Return or Refund Policy

accepts returns of unworn, unwashed, and undamaged product for full refund or exchange within 15 days of original purchase. Items received after 15 days will be refunded via store credit. Customer is responsible for any additional shipping costs. Return labels will not be provided.

Dispatch Resolution

Occurrence of an actual entitlement or obligation in contract of employment; collective agreements, in pieces of legislation, as well as regulations governing the employment relationship.